Get Ready for the Engagement Banking Era

05 July 2011

The web 2.0 world, started by technology firms such as Amazon, Apple and Facebook, has made a user-centered, online experience non-negotiable. All companies, especially those in financial services, must provide this kind of experience or risk losing customers to competitors who do.

In this white paper you will learn how to:

  • Turn your online channel into a customer engagement platform
  • Make your organisation customer centric (outside-in)
  • Deliver a superior customer experience
  • Get ready for mobile (tablets and smart phones)
  • Personalise, customise and target
  • Empower your e-business team

Download this free white paper for more information

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  • Get Ready for the Engagement Banking Era
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