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The Road to Value

18 June 2013 by Genpact

This exclusive FDE report examines how multinational companies are transforming their support functions to drive value. While efficiency and labour arbitrage were a focus of earlier business models, during the last five years, a number of shared services organisations have been repositioned as global business services (GBS) organisations. This is a move away from shared services being viewed as a back-office resource and towards its becoming more of a strategic partner and value-creator in the business. On this road to value, harnessing the best global talent and decision-useful data is front-of-mind to many companies seeking value in the support services environment.

These issues were raised in an FDE round table held at the penthouse suite of London's Dorchester hotel. The session was led by Tiger Tyagarajan, President and CEO of Genpact, and moderated by Michael Birshan, Partner, McKinsey & Company. The participants included:

Niall O'Sullivan, Group head of finance operations and business transformation, Vodafone

Terry McConnell, Group head of finance transformation, BAT

Pedro, Zinner, Group treasurer and acting group head of tax, group finance, BG Group

Tony Glynn, VP global finance services, AstraZeneca

Ed Welsh, Executive Director, Efficiency and Reform Group, The Cabinet Office

Ahmed Mazhari, SVP Europe, Genpact

To find out more, please download this free white paper.

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