Sales Chat Solutions: A Delivery Model for Incremental Online Conversion

Sitel sales chat, leveraging the LivePerson platform, is an intelligent engagement solution developed to maximise online sales and revenue opportunities by proactively targeting the right visitor with the right message at the right time in order to affect a desired outcome.

This comprehensive multi-channel solution blends a proven value-based methodology with an active rules-based engagement engine and deep domain expertise to advance online sales initiatives, improve customer satisfaction and deliver incremental contribution to the bottom line.

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