Driving an Effective End-to-End Process Improvement Strategy — Special FDE Supplement

29 April 2010 by Genpact

According to a recent study by the Chartered Institute of Management Accountants, Finance Transformation and The Evolution to Value Creation, the number-one change required to improve finance function contribution is an increase in cross-functional collaboration and business partnering. NelsonHall's recent study of finance and accounting process satisfaction among businesses in continental Europe found that, while they are largely satisfied with their capabilities in running day-to-day financial processing, less than half are satisfied with the way their finance department supports business goals.

In this supplement, FDE will glean insight from experts and executives driving process strategy from leading global companies and will look at current problems that companies have in their back-office processing operations, specifically those that cut through the finance function such as order-to-cash and source-to-pay. We will then look at the importance of companies adopting an end-to-end, business outcome and customer centric approach and finally look at how companies can go about successfully improving process both in-house and in collaboration with an external partner.