Editorial Contributor
Philip Fersht, Research Director, AMR Research
Phil has over 13 years' business experience in the outsourcing and IT services, having worked as an advisor on over 40 major outsourcing and offshoring engagements.
Phil previously served as a senior executive for Deloitte Consulting's outsourcing advisory services, and as vice president for Everest Group, an outsourcing strategy firm.
He also served as vice president for research firm Yankee Group, and as research and consulting director for IT analyst IDC.
The benefits of outsourcing appear straightforward enough, but the change-over can be far from easy.
Finance and accounting business process outsourcing (F&A BPO) has undergone a dramatic change in the last two years.
