Contributor: Jim Ward

Jim Ward, Vice President, Shared Services International, Eaton

Jim Ward

Jim Ward assumed the role of vice president shared services international in 2008. Prior to that, he was the leader of Eaton’s European Shared Service Centre from 2000, having served in an interim capacity from 1999. Jim joined Eaton in 1997 as customer process leader and also assumed responsibility for the information process, holding both posts concurrently until 1999.

Prior to joining Eaton, Jim worked for Seagate/Conner in the electronics industry from 1992 to 1997 in increasing positions of responsibility, ultimately serving as Financial Controller in the UK and the Netherlands. He qualified as a Chartered Accountant in 1990 and spent five years as an Auditor with Price Waterhouse between 1987 and 1992. Jim also holds a Bachelor’s Degree in Accountancy from the University of Glasgow, Scotland.

Shared Services and the Downturn
Phil Searle, advisory board member for the Shared Services and Outsourcing Network and SharedXpertise, asks Jim Ward, vice president shared services international at Eaton, about Eaton’s...