Contributor: Euan Davis
Euan Davis, Senior Analyst, Forrester
Euan Davis is a senior analyst at Forrester's IT services research group.
His advisory responsibilities include enterprise best practice, best practices for BPO, benchmarking BPO service providers, ICT outsourcing, convergence, managed services and commercial strategy for ICT suppliers.
Prior to joining, he served as Yankee Group's European IT services domain expert for two years. He also worked for IDC as a research manager.
Several high-profile end-to-end BPO deals for the finance function have hit the headlines across Europe. This suggests that Europe's CFOs are turning away from keeping these activities...
Euan Davis explains how organisations outsource HR business processes to reduce costs and improve performance. He also offers advice on how enterprises can outsource HR...