FinancialForce.com, the cloud applications company, has announced the availability of trust.financialforce.com, a resource for customers that describes the control processes, security, application quality and platform monitoring environments that underpin all FinancialForce.com cloud business applications. Anchored by FinancialForce.com's recent completion of a Service Organization Control One (SOC 1), type II audit, trust.financialforce.com gives answers to the toughest questions from businesses about cloud application reliability and control.
"Customers trust us to help them manage their most sensitive financial information. They should not only know that we provide high quality and secure applications, they should know how. The SOC 1 type II report provides an independent opinion on the controls we've put in place," said Jeremy Roche, CEO of FinancialForce.com. "trust.financialforce.com is a symbol of our unwavering commitment to customer satisfaction and assurance. We leave no stones unturned in our quest to build the highest quality cloud applications."
Built on the Salesforce platform, FinancialForce.com applications inherit all the benefits of the investments made by salesforce.com in infrastructure, data management, controls, security and certifications, including SysTrust, Truste, VeriSign Secured, Safe Harbor, SAS70 and ISO 27001.
Offering an even higher level of assurance as a financial applications provider for publicly traded organisations, FinancialForce.com now provides customers a SOC 1 type II report prepared by an internationally recognised Big Four auditing firm and in accordance with Statement on Standards for Attestation Engagements (SSAE) No. 16, Reporting on Controls at a Service Organization.
The audit indicated that FinancialForce.com's Description of Services is fairly presented, that controls put in place by FinancialForce.com are suitably designed to meet any control objectives and that those controls were tested and operated effectively during the audit period.
"Business leaders using cloud service providers need assurances that security, availability and the control environment are being taken seriously by the service providers," said Christine Dover, research director at IDC. "Completion of a SOC 1 report and the review by an independent auditing firm are not only highly recommended but an indication of vendors' commitment to trust and security, especially for cloud based services that can impact financial reporting."
trust.financialforce.com also details FinancialForce.com's methodical approach to ensuring the highest standards in financial application controls and quality. Useful links are also provided to help customers monitor system statistics and statuses, learn about scheduled maintenance windows and how to spot potential threats. The webpage is immediately available.