BPO (Business Process Outsourcing)
| Capgemini | ||
Capgemini’s BPO solution portfolio spans F&A, CC&I, procurement, assurance management, knowledge process and human resources outsourcing services. |
Capgemini BPO can provide F&A services as end-to-end processes or process-specific services. |
Capgemini’s CC&I solutions help clients to reduced operating costs, increase first contact resolution, and improve customer experience, loyalty and retention. |
Capgemini developed a global model for outsourcing cost-effective SOX compliance support and offers a management assurance services (MAS) program. |
Knowledge process outsourcing (KPO) solutions derive their strength from the depth of knowledge, experience and judgment of the people provided. |
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| Genpact | ||
President and CEO, Pramod Bhasin amidst employees at the Phase V, Gurgaon office. |
The sprawling Uppal campus in Hyderabad is Genpact's largest delivery center. |
Europe CEO, Patrick Cogny celebrating the 5 year anniversary in Hungary. |
Members of Genpact's IPO team at the New York Stock Exchange. |
Our cornerstones are the strengths that differentiate our company. |
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| IOF | ||
The International Outsourcing Forum provides an opportunity for ITES and BPO providers across the globe to meet key decision makers from European corporations. |
The 2009 event, on 5–8 March 2009 in Barcelona, will bring together outsourcing professionals to hear from leading speakers in the industry. |
At IOF buyers and suppliers will be able to meet one another in pre-arranged one-to-one meetings. |
| Logica | ||
Many finance departments struggle with poorly integrated systems; automating and standardising these processes can add value. |
Typically, outsourcing finance and accounting processes to Logica will reduce your finance function’s operating expenditure by 35%. |
We have expertise in process, delivery and compliance, as well as deep accountancy skills. |
You can outsource any combination of finance processes whilst keeping others in-house. |
We manage the supply chain and procurement processes through a single set of tools and systems. |
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| SAP | ||
SAP's BPO market offering to the customer. |
Although only a small part of the BPO cost structure, software plays an important role in driving BPO benefits. |
IT is seen as an important contributor to the success of a BPO project across the board. |
